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Frequently Asked Questions

What types of web projects do you handle?

We have delivered a wide range of web projects in most industries, including e-commerce websites, business websites, portfolio websites, and more.

What types of services do you offer?

Web design, web development, map development, microsites, landing pages, marketing material, campaign development, e-commerce solutions, and many more.

Do you offer website maintenance services?
Yes, we offer website maintenance services to keep your site updated, secure, and running smoothly. These can be pre-paid in blocks of 10, 20, 30, 40 and 50 hours.
How many years of experience do you have?
We have been in the online industry since it started, so 30+ years experience on a wide range of web projects.
Do you only create Joomla websites?
While we specialize in Joomla, we can also create websites using other platforms and custom solutions based on the client's needs.
How long does it take to build a website?
How long is a piece of string? The timeframe to build a website depends on its size, complexity, and the client's responsiveness. A simple website can take a few weeks, while a more complex one can take several months.
How much input do I have in the process?
You will have a significant amount of input in the website development process. Your feedback and preferences are crucial, and we work closely with you to ensure the final product meets your needs and budget.
Do I have to be local to work with you?
No, we work with clients from any location, and have deliver to clients across the globe. We can communicate and collaborate effectively through online video channels, as if we were there with you.
Do you work remotely, or on-site?
We can work both remotely, on-site (in Europe) or a combination of different working locations over the course of a longer web project.
Will my website be mobile-friendly?
Yes, mobile first - all the websites we create are designed to be fully responsive and mobile-friendly, ensuring a seamless user experience across all devices.
Where should my website be hosted?
We can recommend reliable hosting providers based on your specific needs. We have a list of preferred hosts to help you make an informed decision.
Do you develop apps or Progressive Web Apps?
Sure, just contact us with your requirements and we will give you a price for your app or PWA project.
Can I use my existing domain name for the website?
Yes, if you already have a domain name, we can use it for your new website.
Can I update the website myself once it's been built?
Yes, we can set up up as an administrator login and provide you with the necessary procedures to update the website content on your own, if you have the time.
Do you offer freelance web development services?
Yes, we provide freelance web development services for clients who require ongoing and dedicated expertise for their projects.
What if I don't want to manage the website at all. Can you do it all for me?
Yes, we offer comprehensive website management services, handling all aspects of maintenance, updates, marketing, promotion and management on your behalf.
What if I need help on my site down the road?
We are always available to provide support and assistance with your website. You can reach out to us via email, and we'll be there to help you.
Do you offer partnerships?
Yes, we offer partnership opportunities for agencies and reliable businesses looking to collaborate on web development projects.

Pricing & Payment

What are your payment terms?

Projects up to DKK 100.000,-
For smaller projects, we invoice the total amount up front, and begin work after the invoice is paid.

Projects from DKK 100.000 - 200.000,-
For medium sized projects, we require a 50% payment before the first stage, and 50% before the start of the second stage.
This way, we can priorioritise the paid projects and lock them into our production schedules.

Projects from DKK 200.000 - 300.000,-
For larger projects, we split the payment into blocks of 100.000,- and invoice up front before starting each stage.

When should I expect an invoice from you?

We always invoice up front before the project starts, or before each stage of a larger project starts.
This allows us to schedule and prioritise your project. 

How much does a new website cost?

The cost of a new website is based on its complexity and features.
For an accurate estimate, you can request a price from our team.

What if we decide we need additional services along the way?

These are added to the final invoice, and invoiced as part of the second/third payment.

What are your payment durations?
We keep it pretty tight, so immediately, same day or 1-3 days is our normal payment timeframe.
What is your preferred method of payment?

We send you an invoice from our ERP system before starting projects, and you can pay with a bank transfer. 
We also have other payment options if you would prefer.

What is your hourly rate?
We charge DKK 1.000,- plus 25% vat per hour.
Do you offer an hourly payment schedule?
Yes, we can work with you on an hourly basis, and set up a regular pre-paid payment schedule that aligns with the project's milestones and your financial preferences.
Do you offer ongoing contracted services?

Yes, we can allocate X number of hours per month to maintain or work on your online systems,
all pre-paid in blocks of 10, 20, 30, 40, 50.

What if I'm not happy with my website design, do you offer a refund?
Nope, as we have already done the design, production and development work. However, we have a practice of updating the client regularly regarding the status of the project, and if you're not satisfied, we make the necessary adjustments along the way.
Any more questions?
Not right now thanks, I'll get back to you :)